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Help for Charities

  • About CanadaHelps

    • Who We Are
    • Our History
    • Your Charity Profile Page on CanadaHelps.org
    • Our Fundraising Solutions
    • How do I access the donor information for a cheque I received?
    • Why should we sign up for a CanadaHelps account?
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  • Getting Started with CanadaHelps

    • Account Types
    • Types of Organizations That Can Register for a Charity Account
    • Who Should Register Your Charity
    • Signing Up for a Charity Account
    • I’ve Signed Up for a Fundraising Account But Still Can’t See Donor Details
    • I’ve Signed Up for Charity Profile Account But Still Can’t See Donor Details
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  • Training Webinars

    • [Fundraising Tools] Watch Our Training Webinars
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  • Your My Charity Account

    • Logging in for the First Time

      • Home Screen
    • Donation Reports

      • Donations Reports Tab: Overview
      • Donation Status Meanings
      • Donation Disbursement Schedule
      • Thanking Your Donors
      • Resending Tax Receipts to Your Donors
      • Data Download
    • Funds

      • Funds: Overview
      • Creating a New Fund
      • Fund Names in Your Donation Reports
      • What is a CanadaHelps Fund
    • Account Info

      • Main Charity Administrator
      • Adding Linked Users
      • Account Settings
      • Email Opt-In
    • Account Password

      • Changing Your Account Password
      • Trouble Resetting Password
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  • Profile

    • Charity Profile: Overview
    • Editing Your Charity Profile on CanadaHelps.org
    • Main Profile Page
    • Campaign Pages Tab
    • Discovery Settings Tab
    • Impact Page
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  • Customizable Donation Forms

    • 1. Creating & Managing a Donation Form

      • What is a Customizable Donation Form?
      • New Donation Form
      • Form Set up – Core Settings
      • Form Set up – Donor Options
      • Form Set up – Donation Amounts
      • Form Set Up – Thank You Email Message
    • 2. Adding a Donation Form to your Website

      • Is My Website Mobile-Optimized?
    • 3. Linking your Donation Form

      • When should I link to my donation form instead of embedding it?
    • Form Set Up – Monthly Prompt
    • Form Set Up – Analytics
    • Form Branding – Colour and Style
    • Form Branding – Linked and Embedded Options
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  • Peer-to-Peer Fundraising (P2P)

    • Creating/Editing Your P2P Campaign

      • Overview: What is P2P?
      • New P2P Campaign
      • Campaign Details Tab
      • Participant Pages Tab
      • Media Gallery Tab
      • Page Visuals Tab
    • Paid P2P Campaigns

      • Overview: What is a Paid P2P?
      • Creating a Paid P2P Campaign
    • Embedding Your P2P Campaign

      • How-To Embed Your P2P Campaign
      • If You Can’t Embed Your P2P Campaign on Your Website
    • Managing Your P2P Campaign

      • Manage Section: Overview
      • Reports Tab
      • Teams Tab
      • Participants Tab
      • Donations Tab
      • Help for Team Captains and Individual Participants
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  • Ticketed Events

    • Creating/Editing your Ticketed Event

      • Overview: What is a Ticketed Event?
      • New Ticketed Event
      • General Event Information Tab
      • Media Library Tab
      • Page Visuals Tab
      • Tickets and Tax Receipts
    • Embedding Your Ticketed Event

      • How-To Embed Your Ticketed Event
      • If You Can’t Embed Your Ticketed Event on Your Website
    • Managing Your Ticketed Event

      • Manage Section: Overview
      • Sales and Donations Tab
      • Attendees Tab
      • Can I Void and/or Issue a New Event Tax Receipt?
      • Tax receipts for Ticketed Events
      • How do I Delete a Ticketed Event?
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  • Donations of Securities

    • Overview: What Are Securities Donations?
    • How Does Someone Donate Securities to our Charity?
    • Creating a Securities Donation Form
    • Embedding Your Securities Donation Form
    • Adding a CanadaHelps “Donate Securities” Button
    • Linking to Your Own ‘Donate Securities’ Button
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  • Cryptocurrency Donations

    • What is a cryptocurrency donation?
    • What cryptocurrencies does CanadaHelps accept?
    • What are the fees associated with cryptocurrency donation?
    • What is CanadaHelps’ commitment to maintaining a carbon-neutral offering given the concerns around cryptocurrency’s environmental impact?
    • Can donors make a monthly donation using cryptocurrency?
    • When will our charity receive the proceeds from a donor’s cryptocurrency donation?
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  • Cause Funds

    • Overview: What are Cause Funds?
    • Cause Funds and Donation Reports
    • Cause Funds and Refunds or Chargebacks
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  • Other Promotional Opportunities

    • The Great Canadian Giving Challenge
    • Giving Tuesday
    • Moka and Round Up to Give
    • Matching or Supporting a Cause Fund
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  • Partner Giving Program

    • CanadaHelps Partner Giving Programs
    • What is CanadaHelps Partner Giving Program? Who are these donations coming from?
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  • Security Standards

    • Payment Processing Security
    • Data Sharing With Third Parties
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  • All About Us
    • Why CanadaHelps
    • Our Team
    • Ways to Give
    • Our Fees
    • Frequently Asked Questions
    • Press & Media
    • Contact Us
  • For Donors
    • Donate
    • Donate Securities
    • Fundraise
    • Crisis Relief Centre
    • Giving Life Blog
    • Refer a Friend
  • For Charities
    • Online Fundraising
    • Events Management
    • Peer-to-Peer Social Fundraising
    • Profiles & Campaigns
    • CRM Integration
    • Educational Resources
    • Charity Life Blog
  • Opportunities
    • Partner With Us
    • Corporate Giving
    • Affiliate Program
    • Join Us
    • Support Us
  • Connect with Us
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    • YouTube
    • LinkedIn
    • Instagram
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