[My Charity Account] Changing Your Account Password

Click here to update your account password anytime.

Or, from the CanadaHelps.org landing page: 

1. Click on the ‘Sign In’ button in the top-right hand corner.

TIP: If you are logged in and see your username/email address instead of the ‘Sign In’ button, click on this username to Log Out. Then click on the ‘Sign In’ button in the top-right hand corner.

 

2. Once on the sign in screen, click on the ‘Forgot your password?’ link.

 

3. Insert your main charity admin OR linked user email address (i.e., the email address you use to login regularly), and we’ll send you an email with a link you can click to choose a new password.

 

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