[Ticketed Events] Can I Void and/or Issue a New Event Tax Receipt?

No. While CanadaHelps generates the charitable tax receipt for your Ticketed event, your charity is the legal issuing party for all tax receipts. For this reason, our platform can’t void tax receipts issued for event tickets/event donations. Learn more.

To void an event tax receipt, you will need to log it as such in your standard receipt records. If you need to issue a new receipt (e.g. to reflect an updated receipt amount), you will need to do so using your standard charitable receipting process.

If you have any questions or concerns about this, contact us!

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