Help for Charities

Your My Charity Account

• Logging in for the First Time

  • Home Screen
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• Donation Reports

  • Donations Reports Tab: Overview
  • Donation Status Meanings
  • Donation Disbursement Schedule
  • Thanking Your Donors
  • Resending Tax Receipts to Your Donors
  • Data Download
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• Funds

  • Funds: Overview
  • Creating a New Fund
  • Fund Names in Your Donation Reports
  • What is a CanadaHelps Fund
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• Account Info

  • Main Charity Administrator
  • Adding Linked Users
  • Account Settings
  • Email Opt-In
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• Account Password

  • Changing Your Account Password
  • Trouble Resetting Password
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