Main Charity Administrator

The Account Info tab is where you manage your account users and settings, as well as update your banking details and charity’s mailing address.


Updating the main charity admin for your Charity’s Account

1. Login to your Charity Account and click on the Account Info tab (pictured further down the page).

2. View the main administrator of the account, or click the Change button to update the Main Admin.

NOTE: Only the current Main Admin can change the main admin to another person.

Updating your Charity’s banking information

1. Click on the Change button to update your charity’s banking details.

2. A blank EFT form will open in a new tab.

3. Simply fill it out and send it to info@canadahelps.org along a supporting document (i.e., void cheque or Pre-authorized debit form).

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