CanadaHelps is a self-funded charity and we charge a transaction fee between 2% – 5.5% of donations, depending on the type of donation made (i.e., where the donation is made):
Customizable Donation Forms (CDF): 3.75%
Ticketed Events management: 5.0%
* 3% fee applies to donations less than $10,000; 2.5% fee applies to donations between $10,000-$49,999; 2.25% fee applies to donations between $50,000-$99,999; 2% fee applies to donations $100,000+
All Monthly Donations (including CDF, Charity Profile, and P2P): 3.5%
We deduct the transaction fee from the donation before sending it to your charity, and it covers all aspects of processing the transaction, including the credit card merchant rate, credit card transaction charge, reconciliation, tax-receipting, and disbursement-related costs.
Overall, just 1.8% of each donation goes to CanadaHelps, so we can continue to build the new and innovative online fundraising tools that small-to-medium charities need, at the best, non-commercial rates.