Help for Charities

Registering for a Live Training Webinar

• You can see a list of all of our current Live Training Webinars here.
• Can’t commit to a specific time? You can also watch recent pre-recordings of our webinars on the link above.

Watching a Live Training Webinar

• Our Live Training Webinars are hosted on Zoom. If you haven’t already, we recommend downloading the Zoom desktop client for the best webinar experience.
• Already have the client? Check that you are on the most recent version:

Joining a Live Training Webinar

• Check your email for a meeting invitation from our team. Note the time zone and date on the invite.
• Click the meeting link at the scheduled time to join the training session.

Note: Your camera and mic will be disabled during your training session. Use the Q&A feature to ask questions!

After attending a Live Training Webinar

• You will receive a follow-up email within 48 hours with a recording of the webinar and answers to all attendees’ public questions.
• Right after the webinar, you will also be able to answer a satisfaction survey so we can continue to improve your experience!