[Donor Management System] Navigating a Bulk Email Report

Once you’ve sent out a bulk email to your Contacts, you can view detailed reports about the mailing.

—> Learn how to send a bulk email to Contacts


Viewing Your Bulk Email Reports

1. Go to the Administer Tab

2. Under CanadaHelpsMail, select Draft, Schedule, and Manage Emails

3. You will then see a list of all of your Mailings. Select Report beside the mailing in which you wish to view a report.

4. On the next page, you will see the contents of the Bulk Email Report:

  • Delivery Summary: provides an overview of the mailing’s delivery performance.
  • Recipients: lists any DMS Groups to which the mailing was sent.
  • Click-through Summary: details the mailing’s click-through rates.
  • Content / Components: allows you to view and edit the various components of your mailing.
  • Mailing Settings: view the basic information relating to your mailing.

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