I lost my ticket. Can I get a replacement ticket?
Yes, you can. Did you purchase the ticket yourself? Or, did you receive your ticket purchased by someone else via an event service generated email (not directly from the person who purchased your ticket)?
If you purchased your ticket yourself, you will automatically be sent a reminder notification 7 days and 1 day before the event that includes a PDF of your ticket. The charity running the event can also re-send you your ticket.
If you did not purchase the ticket yourself, contact the person who purchased your ticket for you. They received a copy of all tickets that they purchased and can re-send you your ticket. If they can’t find it, they will automatically receive an event reminder 7 days and 1 day before the event that includes a PDF of all tickets they purchased. The charity running the event can also re-send them their tickets.