How and when do I receive ticket sale and donation proceeds made through my event?
Proceeds from ticket sales and donations made through your event page, less the applicable CanadaHelps fees, are disbursed as part of our standard CanadaHelps disbursement practices.
For charities that have completed electronic fund transfer (EFT) set-up, we transfer funds once every week. Donations made from Sunday to Saturday are disbursed the following Friday. It can take a few days to clear and appear in the charity’s bank account, depending on its arrangement with its bank.
For charities that have not completed EFT set-up, we issue a paper cheque. We write those cheques once a month if the charity has accrued at least $100 in donations, or once a quarter (every three months) if they’ve accrued less.