Can I change the total number of tickets available after I’ve launched my event?

You can set the number of tickets available when you create a new ticket type. Each time a ticket is sold, the number of remaining tickets available is reduced accordingly. You can increase or decrease the number of tickets available at any time. That said, once a ticket is sold, functionality is not provided to void that ticket or to facilitate return of that ticket.

To change the total number of tickets available for your event, simply sign into your Charity Admin account and click on the “Events” tab to edit your event. Scroll down until you see your event and click on edit. Once you’re in Edit, you’ll see several options;
General Event Information
Media Library
Page Visuals
Tickets & Tax Receipts
Email Preferences

Go to Tickets & Tax Receipts. Scroll down until you see the “Ticket Types” header. This is where you’ll key in the number of tickets that are available.

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