Can I adjust my fundraising progress to reflect donations to my campaign that are received offline?

Yes, Team Captains can add an offline donation from the Donations tab accessible in their Team Captain account. They can access their account by selecting Sign In at the top right hand corner of any page associated with your charity’s P2P campaign. If they are already signed in, their email address will appear at the top right hand corner of the page and they simply need to use the drop down menu to navigate their account.

Offline Donations: Please note that since offline donations are not processed by CanadaHelps, they will only be reflected in your charity’s P2P-specific donation report. The offline donations will not show in your regular donations report. The offline donations feature is provided so that a more accurate view of the team’s fundraising progress and the overall charity P2P campaign fundraising progress can be displayed to potential donors visiting your campaign pages.

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